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Atlassian Support and Maintenance

Atlassian offers comprehensive support and maintenance options for organizations using its collaborative suite of tools, including Jira, Confluence, and Bitbucket. Ensuring the seamless operation of these tools is crucial for businesses relying on advanced project and code management.


For Jira Data Center, Atlassian provides robust support and maintenance services tailored for larger enterprises with a self-hosted infrastructure. Organizations can benefit from timely updates, bug fixes, and access to Atlassian's support resources, enhancing the reliability and performance of the tool.


Similarly, Confluence users can leverage Atlassian's support and maintenance features designed to ensure the smooth functioning of the collaboration platform. Whether hosted on Data Center or Cloud, Confluence users receive assistance with technical issues, updates, and continuous improvements.


For code management with Bitbucket, Atlassian provides dedicated support and maintenance services. Organizations utilizing Bitbucket can access assistance with technical challenges, updates, and ongoing improvements, facilitating smooth and efficient code collaboration and version control.


Across all three tools, Atlassian provides comprehensive support offerings, including documentation, forums, and direct customer support channels, empowering businesses with the knowledge and assistance needed to maximize the value of these essential tools.


In summary, Atlassian's dedication to providing support and maintenance for Jira, Confluence, and Bitbucket reflects its commitment to customer success. Whether choosing Data Center for on-premise control or Cloud for a hassle-free hosted solution, organizations can rely on Atlassian's support services to keep their collaborative and code management environments running smoothly.


Explore support and maintenance for Jira, Confluence, and Bitbucket on Atlassian's official site:

Atlassian Professional Services


The Blue Ridge Consultants offer expert advice regarding Atlassian products. We have experience consulting in industries such as the US federal government, the US military, biotech, banking, software development and many others.

Our experts hold Atlassian certifications including Jira Administration, System Administration, Agile Development with Jira, Managing Jira Projects in Cloud, and Jira Project Administrator for Data Center and Server.


  • Insured by Hiscox and The Hartford
  • Team background checked by Checkr
  • Owned & operated by our 2 founders
  • No pressure! We don't have a sales team
  • No BS -- consulting requires hard truths
  • We're quick and flexible with contracts

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